Cancellation Policy
Last updated: August 19, 2025
At Embroithree, we process and ship your orders as quickly as possible. Please read our cancellation terms carefully:
1) Digital Products (Embroidery Files)
- Orders for digital embroidery files cannot be cancelled once payment is completed, as files are delivered instantly or prepared immediately for delivery.
2) Physical Products (Shirts & Other Apparel)
- Cancellation requests for shirts and other apparel must be made before the order has been shipped.
- Once an apparel order is dispatched, it cannot be cancelled.
- Customers are encouraged to carefully review the size chart and product details before placing an order. We are not responsible for incorrect size selection.
- To request a cancellation, please email embroithree@gmail.com or call/WhatsApp +91 9567248017 with your order number as soon as possible.
3) Custom Orders
- Custom or personalized embroidery orders (including custom shirts) cannot be cancelled once the design has been approved and production has started.
- If you wish to cancel before design approval, please contact us immediately. If work has already begun, cancellation may not be possible.
4) Refunds for Cancellations
- As per our Refund & Replacement Policy, we do not issue refunds. If a cancellation request is accepted (before shipment or design approval), your order will be voided, and you will not be charged.
5) Contact Us
For cancellation requests or urgent order changes, please reach us at:
Embroithree
Mumbai, Maharashtra, India
Email: embroithree@gmail.com
Phone/WhatsApp: +91 9567248017
Note: This Cancellation Policy applies only to orders placed directly on embroithree.com. For purchases through resellers or marketplaces, please follow their cancellation procedures.